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2013端午节漏洞补丁kb2838727和 kb2939229  2013/6/13阅读:

端午节,微软给中国用户送了一个“端午节大礼”,广大XP用户都收到了来自微软的本月系统漏洞补丁,导致大量用户重启电脑后出现蓝屏

今天是端午节,微软给中国用户送了一个“端午节大礼”,广大XP用户都收到了来自微软的本月系统漏洞补丁,导致大量用户重启电脑后出现蓝屏,我们刚开始刚到电话,以为是个案,后来发现出现蓝屏的用户越来越多,通过分析查询得到这是由于更新了kb2838727和 kb2939229漏洞补丁导致。

很多朋友都选择了重装系统来解决,但有部分客户系统内有重要数据或要求不重装系统的,大家可以使用下面的方法来解决。

方法一:如果可以开机按F8选择进入安全模式的话,我们可以进安全模式后,直接把这两个补丁文件删除卸载即可。

方法二(如果不能进安全模式):我们可以进入PE维护系统,具体操作如下:

使用PE工具盘进入PE环境下→在“我的电脑”中进入XP系统所在的分区→进入Windows文件夹。此时看到诸 如$NtUninstallKB2838727$这类的文件夹(NTFS分区则文件夹显示为蓝色)。

比如这里假设我们在蓝屏之前安装了编号为 KB2838727的补丁,那么就进入这个补丁文件夹。在这个以编号命名的文件夹中,运行spuninst文件夹里面的spuninst.exe,即可启 动反安装程序来卸载这个补丁,完成之后重启即可。


故障现象
6月12日,Windows 7/Windows vista 启动提示“登录进程初始化失败”的问题,无法进入桌面。(如下图)

 
Windows XP 启动后反复蓝屏重启,错误代码:0x0000008E,无法进入桌面。

原因分析
经过分析,初步确认"登录进程初始化失败"问题与系统安全更新补丁(KB2839229)有关。

解决方案
(一)Windows 7/Windows vista系统
1. 按电源开关后,不断点击键盘上的F8键,用键盘“↓”键选择“安全模式”按“回车”两次进入安全模式。
 
2. 如果系统提示“配置windows update失败,还原更改,请勿关闭计算机”(如下图),此时不需要做任何操作,请耐心等待。之后电脑会自动重启,重启后就能正常进入系统;
 
3. 如系统未提示“配置Windows update失败,还原更改,请勿关闭计算机”,在安全模式中,点击“开始”—>“控制面板”—>“卸载程序”:
 
 

4. 点击左上角的“查看已安装的更新” ,找到“KB2839229”,然后点击右键,选择“卸载”,在弹出的界面选择“是”,完成卸载后重启电脑。
 

 
(二)Windows XP系统
1. 按电源开关后,不断点击键盘上的F8键,用键盘“↓”键选择“安全模式”按“回车”两次进入安全模式;
 
2. 在安全模式下打开“开始”“控制面板”“添加/删除程序”;
  
 

 

3. 勾选“显示更新”→找到“KB2839229”,选择“卸载”,就可以完成。

 

 

 

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